HP BL460 : ASR hpqilo2 Issues

HP BL460 Automatic System Reboot Errors

For a while now a set of HP BL460c servers have been randomly rebooting, the HP Integrated Management Log shows ‘ASR Detected by System ROM‘ along with the following events in the System event log on an affected machine:

Event Type:    Warning
Event Source:    hpqilo2
Event Category:    None
Event ID:    57
Failed GET SENSOR READING, sensor 16

Event Type:    Warning
Event Source:    hpqilo2
Event Category:    None
Event ID:    57
NetFN 0x4, command 0x2D timed out

The solution for this was to perform the following:

  • Install the latest ILO Firmware Update v. 1.81
  • Install the HP iLO Management Channel Interface Driver v. 1.15.0.0
  • Install the HP ProLiant iLO2 Management Controller Driver  v. 1.12.0.0

All of these drivers can be downloaded form the following location, selecting your operating system:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3288156?=en&cc=us&prodTypeId=3709945&prodSeriesId=1842750&taskId=135