Windows : Resolving WMI Connectivity Issues
VPN Clients
First check whetherCheckpoitn Secure Client is installed; the integrated Firewall within this VPN client can cause chaos with WMI. Ensure this is updgraded to version ‘VPN-1 SecureClient NGX R60 HFA03 with support for Windows 7 – CP_SecuRemoteSecureClient_NGX_R60_HFA3’.
WBEMTEST
Next try connecting to the amchine using wbemtest; from a command line on any Windows XP + system execute the command wbemtest, this will open a new window;
-
- Click Connect, then modiy the name space to be \\client_name\root\cimv2, then click connect.
Windows Firewall
If this fails confirm the following ports/settings are enabled in Windows Firewall (if configured):
-
- TCP Port 135
- Remote Administraton
You can always reset the Windows Firewall using the command netsh reset firewall
Reset WBEM Repository
To reset the WBEM repository follow the following instructions:
-
- Use the Start menu to right-click My Computer.
- Press the Manage item.
- Double-click Services and Applications in the left-hand pane.
- Press Services to expand it.
- Scroll to Windows Management Instrumentation in the right-hand pane and right-click it.
- Press Stop.
- Use Windows Explorer to delete all the files in the %SystemRoot%\System32\Wbem\Repository folder.
- Shutdown and restart your computer. The Windows Management
- Instrumentation service will start and the files will be re-created
Verify Registry Settings
If WMI is still not working verify the following registry keys:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\Internet]
“Ports”=hex(7):37,00,30,00,30,00,30,00,2d,00,37,00,31,00,30,00,30,00,00,00,00,\
00
“PortsInternetAvailable”=”Y”
“UseInternetPorts”=”Y”