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Windows 2008

Windows Server 2008 R2 : LookupAccountName Issues

Windows Server 2008 R2 : LookupAccountName Issues

When running Windows Server 2008 R2 x86/x64 that is a member of a Windows 2000 Domain you may encounter errors when installing applications that are similar to:

‘The trust relationship between this workstation and the primary domain failed’

I recently came across this error when installing SQL Server 2008 SP1 on a Windows Server 2008 R2 failover cluster, when selecting the service accounts from the domain I was presented with the error:

Error in User Account –   ‘The trust relationship between this workstation and the primary domain failed’

To resolve this error you must apply the following hotfix: http://support.microsoft.com/?id=976494

This issue affects Windows 7 and Windows Server 2008 R2, only when joined to a Windows 2000 domain. It is caused by a program that calls the LookupAccountName function to retrieve a security identifier (SID) for an account.

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